A fix has been implemented and services are operational. Our Protect team is continuing to monitor the situation for any further issues. If you have any questions contact us at https://portal.layer27.com or via e-mail at support@layer27.com.
Posted Aug 01, 2023 - 16:59 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 01, 2023 - 14:57 EDT
Investigating
We are currently experiencing a disruption in our East 2 Backup services that is impacting the following services:
* Backup & Replication Services
During this time Backup Copies to the East 2 cloud will fail. Our engineering team is actively troubleshooting this issue and we will provide further updates as they are made available. If you have any questions please contact us at support@layer27.com.
Posted Aug 01, 2023 - 13:12 EDT
This incident affected: EAST-2 (Backup Services, Disaster Recovery Services).